Software Alternatives & Reviews

IVR VoiceXML Platform VS Uniphore

Compare IVR VoiceXML Platform VS Uniphore and see what are their differences

IVR VoiceXML Platform logo IVR VoiceXML Platform

Interactive voice response (IVR)

Uniphore logo Uniphore

Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security.
  • IVR VoiceXML Platform Landing page
    Landing page //
    2023-04-05
  • Uniphore Landing page
    Landing page //
    2023-10-23

Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support.

IVR VoiceXML Platform videos

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Uniphore videos

BE A HERO TO YOUR CUSTOMERS : Customer Service Software

More videos:

  • Tutorial - Agent Desktop
  • Demo - Jacada Visual IVR
  • Review - Agent Assist
  • Review - Jacada CRM Overview
  • Review - Conversational Service Automation from Uniphore
  • Review - Uniphore Customer Insights: Firstsource
  • Review - Uniphore A Unicorn As Startup Closes Largest Ever Funding Round For Call

Category Popularity

0-100% (relative to IVR VoiceXML Platform and Uniphore)
Desktop Automation
41 41%
59% 59
Call Center Scripting Software
Visual IVR
44 44%
56% 56
Robotics Process Automation

User comments

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Reviews

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IVR VoiceXML Platform Reviews

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Uniphore Reviews

  1. CRM Agent Desktop For Omnichannel CX

    Learn how a unified agent desktop harmonizes with your CRM and deliver a true omnichannel CX. Reduce the struggle and strain for both customers and agents.

What are some alternatives?

When comparing IVR VoiceXML Platform and Uniphore, you can also consider the following products

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

Five9 IVR - Five9 IVR allows to deliver direct self service options for resolution to the customers.

CARES Next Teller IVR - CARES call center software dramatically increases efficiency and optimizing service levels, performance metrics and other KPIs - within your budget