Software Alternatives & Reviews

Ivanti Service Manager VS Genesys PureConnect

Compare Ivanti Service Manager VS Genesys PureConnect and see what are their differences

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Ivanti Service Manager videos

Ivanti Service Manager: Self Service III - Knowledgebase

Genesys PureConnect videos

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Category Popularity

0-100% (relative to Ivanti Service Manager and Genesys PureConnect)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Service Desk
100 100%
0% 0
Customer Support
0 0%
100% 100

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What are some alternatives?

When comparing Ivanti Service Manager and Genesys PureConnect, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.