Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights.
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I love working with Iterate because it eliminates the need for bulky 50 question user surveys, live in person focus groups (was lovely during covid when this couldn't happen at all), and sifting through Google Analytics data for 'trends' to answer questions.
We use Iterate because we're constantly testing new features on our site, landing pages with media spend, and messaging tactics. Iterate provides a single script to drop into your source code and then you can create custom branded surveys that keep the user on your site. We've been able to increase conversion rates, launch new products/services and get event/registration hesitation feedback in days/weeks instead of trying to decipher was directional data tells us.
Based on our record, Request Tracker seems to be a lot more popular than Iterate. While we know about 21 links to Request Tracker, we've tracked only 1 mention of Iterate. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For example, there is this product , but it does not support flutter. Source: about 3 years ago
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
I am in the process of setting up Request Tracker on Rocky 9.1. I am using Nginx as my web server. I need to use FastCGI to hand off the web requests from the Nginx frontend to the RT Perl backend via FastCGI. I have followed the manual install instructions on the RT wiki to do this however it does not work. Nginx is complaining there is no FastCGI server to connect to. Source: about 1 year ago
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