Get the feedback you need to build products and experiences your customers will love. Iterate’s user-friendly research tools help you target exactly the right people at the right time to make sure you’re getting the most relevant, valuable insights.
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I love working with Iterate because it eliminates the need for bulky 50 question user surveys, live in person focus groups (was lovely during covid when this couldn't happen at all), and sifting through Google Analytics data for 'trends' to answer questions.
We use Iterate because we're constantly testing new features on our site, landing pages with media spend, and messaging tactics. Iterate provides a single script to drop into your source code and then you can create custom branded surveys that keep the user on your site. We've been able to increase conversion rates, launch new products/services and get event/registration hesitation feedback in days/weeks instead of trying to decipher was directional data tells us.
Based on our record, Freshservice should be more popular than Iterate. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For example, there is this product , but it does not support flutter. Source: about 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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