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Issabel VS Genesys

Compare Issabel VS Genesys and see what are their differences

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Issabel logo Issabel

Your Open Source Solution For Unified Comunnications And More…

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Issabel Landing page
    Landing page //
    2023-07-31
  • Genesys Landing page
    Landing page //
    2023-09-13

Issabel videos

+ Add

Overview of issabel and comparison with elastix

More videos:

  • Review - Issabel - An Established Open Source Solution with Juan Pablo Bustos
  • Review - Issabel 2020

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Issabel and Genesys)

Issabel

Genesys

Communication
37 37%
Communication
63% 63
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
46 46%
Enterprise Communication
54% 54
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Issabel and Genesys

Issabel Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Issabel and Genesys, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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