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iService VS Simplify360

Compare iService VS Simplify360 and see what are their differences

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iService logo iService

iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • iService Landing page
    Landing page //
    2022-06-18
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

iService videos

+ Add

iPhone XR recondicionado Iservices Grade B

More videos:

  • Review - Review ส่งเคลม Ipad กับ iService

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to iService and Simplify360)

iService

Simplify360

Web Portals
100 100%
Web Portals
0% 0
Tool
0 0%
Tool
100% 100
Customer Support
38 38%
Customer Support
62% 62
Help Desk
100 100%
Help Desk
0% 0

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What are some alternatives?

When comparing iService and Simplify360, you can also consider the following products

Apervita - Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Phaseware Self Service Center - Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Magentrix - We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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