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IPFS VS HelpScout

Compare IPFS VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

IPFS logo IPFS

IPFS is the permanent web. A new peer-to-peer hypermedia protocol.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • IPFS Landing page
    Landing page //
    2023-01-26
  • HelpScout Landing page
    Landing page //
    2023-07-14

IPFS

Website
ipfs.io
Pricing URL
-
$ Details
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

IPFS videos

+ Add

Why IPFS? - Juan Benet

More videos:

  • Review - Ether-1 Project Review - Decentralized Web Hosting - IPFS Protocol - DAPPS

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to IPFS and HelpScout)

IPFS

HelpScout

Cloud Storage
100 100%
Cloud Storage
0% 0
Customer Support
0 0%
Customer Support
100% 100
File Sharing
100 100%
File Sharing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using IPFS and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare IPFS and HelpScout

IPFS Reviews

We have no reviews of IPFS yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, IPFS seems to be a lot more popular than HelpScout. While we know about 288 links to IPFS, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IPFS mentions (288)

  • Decentralized media Made easy
    When I click on https://synapsemedia.io/ I get redirected to a link like https://ipfs.io/ipns/synapsemedia.io (to use ipfs.io instead of my local node). Source: about 1 year ago
  • 4EVERLAND’s IPFS Pinning Service: 4EVER Pin
    You may already be aware that the Interplanetary File System or IPFS is a distributed storage network where computers from all over the world form nodes to share data. Source: over 1 year ago
  • How to host an encrypted page
    In case of you don't trust them, it gets harder. Especially if you need to have it hosted without any trace to yourself. I'd probably pay a service to store my data on ipfs. You can pay with crypto. But I'm this case there's the question, how will you be able to access it. My thought would be to have a [tails][tails] USB with the necessary software. Source: over 1 year ago
  • anti-discord rule
    Https://ipfs.io is the only acceptable file host. Source: over 1 year ago
  • Not sure if I this is safe to click so I can download this book. Are you supposed to just click the “GET” button?
    I never click GET button, don't even know what it does tbh XD Those four buttons are for choosing which IPFS gateway you want to use. By default I use ipfs.io, if ipfs.io is down then I click the Cloudflare one. General rule is that you pick one gateway if it does not work then another one and so on. Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing IPFS and HelpScout, you can also consider the following products

Dropbox - Online Sync and File Sharing

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FileCoin - Filecoin is a data storage network and electronic currency based on Bitcoin.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Drive - Access and sync your files anywhere

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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