InvGate Service Desk
Zendesk
Freshdesk
osTicket
Freshservice
ServiceNow
ProProfs Help Desk
EasyVista
LAN Desk Management Suite
Zendesk
Freshservice
ServiceNow
iTop
Freshdesk
OTRS ITSM
MSM ITSM Software
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
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Based on our record, InvGate Service Desk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
osTicket - osTicket is a widely-used open source support ticket system.
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
iTop - By your side to empower your team and bring your customer service to another level