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Intercom on Customer Support VS Crisp Chat

Compare Intercom on Customer Support VS Crisp Chat and see what are their differences

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Intercom on Customer Support logo Intercom on Customer Support

Behind every great product is a great support team

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Intercom on Customer Support Landing page
    Landing page //
    2023-10-09
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Intercom on Customer Support

Website
intercom.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

Category Popularity

0-100% (relative to Intercom on Customer Support and Crisp Chat)

Intercom on Customer Support

Crisp Chat

Customer Support
4 4%
Customer Support
96% 96
Help Desk
6 6%
Help Desk
94% 94
Live Chat
4 4%
Live Chat
96% 96
Productivity
100 100%
Productivity
0% 0

User comments

Share your experience with using Intercom on Customer Support and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom on Customer Support and Crisp Chat

Intercom on Customer Support Reviews

We have no reviews of Intercom on Customer Support yet.
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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom on Customer Support mentions (0)

We have not tracked any mentions of Intercom on Customer Support yet. Tracking of Intercom on Customer Support recommendations started around Mar 2021.

Crisp Chat mentions (7)

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What are some alternatives?

When comparing Intercom on Customer Support and Crisp Chat, you can also consider the following products

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Live Chat by WotNot - A.C.E your customer service with live chat

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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