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Interactive Customer Service Report 2020 VS Labidesk

Compare Interactive Customer Service Report 2020 VS Labidesk and see what are their differences

Interactive Customer Service Report 2020 logo Interactive Customer Service Report 2020

Customer service metrics and insights in the form of web app

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Interactive Customer Service Report 2020 Landing page
    Landing page //
    2023-08-24
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Interactive Customer Service Report 2020 videos

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Labidesk videos

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Interactive Customer Service Report 2020 and Labidesk)
SaaS
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Communication
100 100%
0% 0
Help Desk
29 29%
71% 71

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