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Intelex VS Salesforce Service Cloud

Compare Intelex VS Salesforce Service Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Intelex logo Intelex

Intelex offers software solutions for Environment, Health, Safety and Quality (EHSQ) programs.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Intelex Landing page
    Landing page //
    2023-09-12
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Intelex videos

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Intelex + Great Places To Work

More videos:

  • Review - Intelex Customer Success Story

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Intelex and Salesforce Service Cloud)

Intelex

Salesforce Service Cloud

Workplace Safety
100 100%
Workplace Safety
0% 0
Help Desk
0 0%
Help Desk
100% 100
Governance, Risk And Compliance
100 100%
Governance, Risk And Compliance
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intelex and Salesforce Service Cloud

Intelex Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Intelex and Salesforce Service Cloud, you can also consider the following products

EHS Insight - The Best Value in EHS Software Available Today

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Donesafe - Modular Compliance Management Software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

EtQ Reliance - QMS integrates data to reduce risk and ensure compliance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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