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InStream CRM VS HubSpot CRM

Compare InStream CRM VS HubSpot CRM and see what are their differences

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InStream CRM logo InStream CRM

Business relationship management platform - CRM alternative

HubSpot CRM logo HubSpot CRM

Free CRM software for small businesses.
  • InStream CRM Landing page
    Landing page //
    2021-12-12
  • HubSpot CRM Landing page
    Landing page //
    2023-06-08

InStream CRM features and specs

  • User-Friendly Interface
    InStream CRM is designed with a clean and intuitive interface that makes it easy for users to navigate and manage their customer relationships effectively.
  • Customizable Features
    The platform offers various customization options, allowing businesses to tailor the CRM system to their specific needs, including custom fields and tags.
  • Integration Capabilities
    InStream CRM can integrate with several popular third-party applications, enhancing its functionality and allowing seamless data transfer across platforms.
  • Affordable Pricing
    The CRM offers competitive pricing plans, making it accessible for small to medium-sized businesses looking for efficient customer relationship tools without a high cost.
  • Contact Management
    InStream provides robust contact management features, ensuring users can easily organize, track, and maintain their customer information.

Possible disadvantages of InStream CRM

  • Limited Advanced Features
    Compared to some other CRM systems, InStream might lack certain advanced features that larger enterprises may require, such as advanced analytics or reporting tools.
  • Learning Curve for Advanced Customization
    While the basic features are user-friendly, there might be a learning curve associated with advanced customization options, which may require additional time and effort to master.
  • Scalability Concerns
    As businesses grow, they may find that the features of InStream CRM are not as scalable as needed, potentially necessitating a switch to a more comprehensive CRM solution.
  • Mobile Application Limitations
    Users have reported that the mobile application version of InStream CRM could be limited in functionality compared to its desktop counterpart.
  • Support and Documentation
    Some users have mentioned that the support and documentation provided by InStream CRM could be improved for quicker troubleshooting and a better understanding of features.

HubSpot CRM features and specs

  • Ease of Use
    HubSpot CRM is known for its user-friendly interface and simple setup process, making it accessible for users with minimal technical skills.
  • Free Plan
    HubSpot offers a free version of its CRM, which includes a variety of useful features suitable for small businesses or startups.
  • Integration Capabilities
    The platform supports a wide range of integrations with other software tools, including email marketing, social media, and customer support platforms.
  • Comprehensive Suite
    HubSpot CRM is part of a larger suite of marketing, sales, and service tools, allowing for seamless data flow and unified customer management.
  • Automation Features
    It offers robust automation capabilities, such as automated email chains and workflow creation, which can help streamline business processes.
  • Detailed Reporting
    The CRM provides detailed, customizable reporting features that help in tracking performance metrics and making data-driven decisions.

Possible disadvantages of HubSpot CRM

  • Cost for Advanced Features
    While the free plan is useful, access to more advanced features and deeper customization options requires upgrading to a paid plan, which can be expensive.
  • Complexity for Advanced Functions
    The platform can become complex and harder to navigate when trying to utilize advanced features, which may require a more significant learning curve.
  • Storage Limitations
    The free version has limitations on data storage and the number of contacts you can manage, which may not be sufficient for larger businesses.
  • Customer Support
    Some users have reported that the quality of customer support can vary, and prompt assistance might not always be available, especially for users on the free plan.
  • Customization Constraints
    While it offers various customization options, there are still limitations on customization compared to some other CRM solutions, which can be a drawback for businesses with very specific needs.
  • Email Restrictions
    There are restrictions on the number of emails that can be sent per day in the free plan, which might limit marketing campaign outreach efforts.

Analysis of InStream CRM

Overall verdict

  • InStream CRM is considered a good option, particularly for small to mid-sized businesses seeking a CRM solution that emphasizes simplicity and effective relationship management. Users typically find it to be a cost-effective and functional choice, especially if they prioritize ease of use and integration capabilities.

Why this product is good

  • InStream CRM is praised for its user-friendly interface and strong focus on relationship management. It provides features such as contact management, sales tracking, and pipeline management, which are integral for businesses looking to improve their sales processes and customer interactions. The platform often receives positive feedback for its customization options and app integrations, enhancing productivity and workflow efficiency.

Recommended for

    InStream CRM is recommended for small to medium-sized enterprises and sales teams that require an intuitive, relationship-focused CRM solution. It is particularly beneficial for companies looking to streamline their sales processes without being overwhelmed by overly complex tools. Additionally, it suits businesses that appreciate customizable pipelines and the ability to integrate with other applications to enhance operational efficiency.

Analysis of HubSpot CRM

Overall verdict

  • HubSpot CRM is generally considered to be a strong choice for businesses looking for an all-in-one solution to manage customer relationships effectively. Its combination of usability, extensive features, and robust integration ecosystem makes it a popular option among companies of various sizes. However, some users mention that it can become expensive as you scale and add more advanced features, so it's essential to evaluate whether the paid features align with your business needs.

Why this product is good

  • HubSpot CRM is often praised for its user-friendly interface, comprehensive features, and strong integration capabilities. It offers a wide range of tools for sales, marketing, and customer service, all in one platform. The CRM is particularly favored for its free tier, which provides significant functionality without incurring costs, making it accessible for small businesses and startups. Additionally, the scalability of HubSpot CRM allows businesses to grow and add more advanced features over time, while the educational resources and support offered by HubSpot are extensive, helping users to utilize the platform effectively.

Recommended for

    HubSpot CRM is ideal for small to medium-sized businesses, startups, and even larger companies that want a scalable, easy-to-use CRM. It's especially suited for businesses that need to integrate marketing, sales, and customer service processes seamlessly. Companies that value strong educational resources and support, as well as those that need a CRM with a free tier option for testing and initial deployment, will find HubSpot to be particularly beneficial.

InStream CRM videos

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HubSpot CRM videos

+ Add

The Ultimate In-depth HubSpot CRM Demo

More videos:

  • Review - Introduction to HubSpot CRM
  • Tutorial - HubSpot CRM Review 🏆 (FREE) HubSpot Best Free CRM Tutorial Review👍🏼
  • Tutorial - How To Use HubSpot CRM | All-In-One FREE CRM Software for Small Business (HubSpot Tutorial)
  • Review - WATCH THIS BEFORE USING HUBSPOT! Hubspot CRM Review 2022 - BEST CRM Software?!
  • Tutorial - HubSpot CRM Tutorial for Beginners (2023)

Category Popularity

0-100% (relative to InStream CRM and HubSpot CRM)

InStream CRM

HubSpot CRM

Sales
11 11%
Sales
89% 89
CRM
7 7%
CRM
93% 93
Sales Workflow
10 10%
Sales Workflow
90% 90
Productivity
100 100%
Productivity
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InStream CRM and HubSpot CRM

InStream CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
InStream was founded in Poland in 2015, and quickly caught hold in the SMB CRM market. It comes in at No. 4 on Capterra’s Top 20 Most Affordable CRM Software list, starting at only $6/month for single users. They even offer a free plan for one user and 100 contacts. InStream automatically synchronizes contacts with social media accounts. Users praise InStream for its sleek...
Source: blog.capterra.com

HubSpot CRM Reviews

7 Best Personal CRM Systems in 2020
Hubspot CRM – the free plan includes some general features like form creation, email marketing, and reporting dashboards.
Source: zoowho.com
8 Best CRM for eCommerce Business in 2019
HubSpot is well-known for being an inbound marketing pioneer. With HubSpot CRM, you have the chance to master inbound marketing and gain solid ground in your particular eCommerce business segment. HubSpot enables you to build a foundation of trust with your potential and existing customers by helping you craft relevant and engaging that is on-brand. It’s a tool created...
Source: www.softwaresuggest.com

What are some alternatives?

When comparing InStream CRM and HubSpot CRM, you can also consider the following products

Onesheet CRM - The Simple CRM for Google Sheets

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

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