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HelpScout - Help Scout is a simple, straightforward way to provide excellent support
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Otr.to - A secure peer-to-peer chat in your web browser.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.