Software Alternatives & Reviews

Inspectlet VS Usersnap

Compare Inspectlet VS Usersnap and see what are their differences

Inspectlet logo Inspectlet

Google Analytics tells you what, Inspectlet tells you why.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Inspectlet Landing page
    Landing page //
    2021-10-10
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Inspectlet features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Inspectlet videos

Review of Inspectlet - Software for tracking visitors on your website

More videos:

  • Review - A DVR for Your Website – Session Recording with Inspectlet

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Inspectlet and Usersnap)
Web Analytics
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Heatmaps
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Inspectlet and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Inspectlet and Usersnap

Inspectlet Reviews

10 Best Inspectlet Alternatives 2022
Inspectlet reviews are the best option to understand whether the option is suitable. So, we have gathered several Inspectlet reviews from real customers.
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
InspectLet (Free Plan) - A sessions recording service that will capture visitors activity to let you understand how people interact with your website. Free plan is limited to 1,000 sessions per month.
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
Inspectlet is an all-in-one platform with an eye toward more technical, back-end optimization and troubleshooting. Their unique Error Detection feature proactively identifies bugs and errors and notifies you in real-time.
8 Awesome Web Usability Testing Apps for your Startup
Inspectlet is a cool app that lets you records videos of your visitors as they use your website, allowing you to see everything they do including – mouse movements, scrolls, clicks, and even keypress on your site. This is a good app to use if you want to figure out where your visitors are getting confused or falling off and what’s getting their attention. They have a free...
Source: techbloke.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Inspectlet mentions (0)

We have not tracked any mentions of Inspectlet yet. Tracking of Inspectlet recommendations started around Mar 2021.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Inspectlet and Usersnap, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Marker.io - Visual feedback and bug reporting tool for websites

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.