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Insightful.io VS SolarWinds Service Desk

Compare Insightful.io VS SolarWinds Service Desk and see what are their differences

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The platform for exceptional customer service at scale. featured
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Insightful.io logo Insightful.io

#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data.
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Insightful.io Landing page
    Landing page //
    2022-04-13

Trusted by 1000+ global brands, Insightful empowers your organization to analyze and optimize employee performance, productivity and efficiency via deep behavioral data insights. With the help of Insightful, you can understand exactly how your employees work, streamline workflows, manage remote teams, as well as drive productivity at scale.

Insightful is simple, affordable, and available in the cloud or on-premise.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Insightful.io

Website
insightful.io
Pricing URL
Official Insightful.io Pricing
$ Details
paid Free Trial $6.4 / Annually (per employee per month (billed annualy))
Platforms
Browser Windows Mac OSX Linux
Edit details

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Insightful.io features and specs

  • Productivity: Productivity analysis and improvement
  • Time Tracking: Yes
  • Time & Attendance Tracking: Yes
  • Monitoring: Yes
  • Real-time Monitoring: Yes
  • Real-time Tracking: Yes
  • Screenshot: Yes
  • Stealth: Yes
  • Manual Time Entries: Yes

SolarWinds Service Desk features and specs

No features have been listed yet.

Insightful.io videos

+ Add

Insightful - Workforce Analytics Software

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Insightful.io and SolarWinds Service Desk)

Insightful.io

SolarWinds Service Desk

Time Tracking
100 100%
Time Tracking
0% 0
Help Desk
0 0%
Help Desk
100% 100
Project Management
58 58%
Project Management
42% 42
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Insightful.io and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Insightful.io and SolarWinds Service Desk

Insightful.io Reviews

21 Time Tracking Tools To Manage Your Workday
Workpuls is a performance-driven employee computer monitoring software that tracks the time employees spend on different tasks. In addition to time-tracking, Workpuls offers many different features including productivity monitoring, remote work management and more. It’s been shown that when you use Workpuls to make more informed decisions about time, you can increase...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
If you want employee computer monitoring software that gives you a detailed analysis of your team’s activities, consider using Workpuls. As a result, managers can efficiently schedule tasks. What’s more, it takes random screenshots to give supervisors an idea of what an employee is doing at a given moment.
Source: traqq.com
Hubstaff vs Workstatus Vs Workpuls Vs Timedoctor- The Ultimate Faceoff
Workpuls provides employers with the perfect solution for tracking employees’ daily workflows. This platform caters to various industries, including architecture; insurance; healthcare – both in rural areas or hospitals that cater specifically towards patients suffering from chronic illnesses like diabetes and high blood pressure (Call Center Agent); law firms who need their...
Source: www.workstatus.io

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Insightful.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Insightful.io mentions (1)

  • [Windows 7 Laptop] How to gain access?
    Rather than go down the path of keylogger that could potentially get flagged, if you get to the point where you can install software I would look at installing something such as insightful.io. Source: over 1 year ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Insightful.io and SolarWinds Service Desk, you can also consider the following products

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Monitask - Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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