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Insightful.io VS Freshservice

Compare Insightful.io VS Freshservice and see what are their differences

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Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Insightful.io logo Insightful.io

#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data.
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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  • Insightful.io Landing page
    Landing page //
    2022-04-13

Trusted by 1000+ global brands, Insightful empowers your organization to analyze and optimize employee performance, productivity and efficiency via deep behavioral data insights. With the help of Insightful, you can understand exactly how your employees work, streamline workflows, manage remote teams, as well as drive productivity at scale.

Insightful is simple, affordable, and available in the cloud or on-premise.

  • Freshservice Homepage
    Homepage //
    2024-05-06

Insightful.io

Website
insightful.io
Pricing URL
Official Insightful.io Pricing
$ Details
paid Free Trial $6.4 / Annually (per employee per month (billed annualy))
Platforms
Browser Windows Mac OSX Linux
Edit details

Freshservice

Website
freshworks.com
Pricing URL
Official Freshservice Pricing
$ Details
-
Platforms
-
Edit details

Insightful.io features and specs

  • Productivity: Productivity analysis and improvement
  • Time Tracking: Yes
  • Time & Attendance Tracking: Yes
  • Monitoring: Yes
  • Real-time Monitoring: Yes
  • Real-time Tracking: Yes
  • Screenshot: Yes
  • Stealth: Yes
  • Manual Time Entries: Yes

Freshservice features and specs

No features have been listed yet.

Insightful.io videos

+ Add

Insightful - Workforce Analytics Software

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Insightful.io and Freshservice)

Insightful.io

Freshservice

Time Tracking
100 100%
Time Tracking
0% 0
Project Management
31 31%
Project Management
69% 69
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Task Management
100 100%
Task Management
0% 0

User comments

Share your experience with using Insightful.io and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Insightful.io and Freshservice

Insightful.io Reviews

21 Time Tracking Tools To Manage Your Workday
Workpuls is a performance-driven employee computer monitoring software that tracks the time employees spend on different tasks. In addition to time-tracking, Workpuls offers many different features including productivity monitoring, remote work management and more. It’s been shown that when you use Workpuls to make more informed decisions about time, you can increase...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
If you want employee computer monitoring software that gives you a detailed analysis of your team’s activities, consider using Workpuls. As a result, managers can efficiently schedule tasks. What’s more, it takes random screenshots to give supervisors an idea of what an employee is doing at a given moment.
Source: traqq.com
Hubstaff vs Workstatus Vs Workpuls Vs Timedoctor- The Ultimate Faceoff
Workpuls provides employers with the perfect solution for tracking employees’ daily workflows. This platform caters to various industries, including architecture; insurance; healthcare – both in rural areas or hospitals that cater specifically towards patients suffering from chronic illnesses like diabetes and high blood pressure (Call Center Agent); law firms who need their...
Source: www.workstatus.io

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Insightful.io. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Insightful.io mentions (1)

  • [Windows 7 Laptop] How to gain access?
    Rather than go down the path of keylogger that could potentially get flagged, if you get to the point where you can install software I would look at installing something such as insightful.io. Source: over 1 year ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Insightful.io and Freshservice, you can also consider the following products

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Basecamp - A simple and elegant project management system.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

Redmine - Flexible project management web application

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