Software Alternatives, Accelerators & Startups

InsightCat VS Jira Service Desk

Compare InsightCat VS Jira Service Desk and see what are their differences

InsightCat logo InsightCat

Full-stack monitoring platform for your software and hardware. InsightCat is a cloud-based and AI-powered solution to enhance your system health estate through infrastructure monitoring and alerting capabilities.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • InsightCat Landing page
    Landing page //
    2021-10-06

InsightCat is a full-stack infrastructure monitoring solution to search, analyze, and aggregate system metrics in one place.

InsightCat functionality allows you to avoid wasting effort through accomplishing automation. Analyze data from different workstations simultaneously and cover:

Infrastructure monitoring. Diagnose your system's performance automatically, detect anomalies with minimum efforts and get root cause analysis to speed up troubleshooting and the system's "healing" if needed.

Log management. Look at data as a whole instead of separate entities; catch poor performance, downtimes, and reduce MTTR, which in turn helps to improve user experience.

Synthetic monitoring. Don't struggle to gather if your web services work properly when you can't monitor them manually. Use synthetics to identify the availability and stability of your primary and sub-systems and get metrics like uptime & confirmed errors, performance from different geographical locations, etc.

Smart alerting & escalations. Improve a team’s ability to respond swiftly and deliver significant automation by using the automated and smart alerting system that instantly informs you about any changes within the production environment.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

InsightCat features and specs

  • Dashboards and Visualizations: The cross-reference concept of dashboards enables your team to have a holistic view of your IT infrastructure without the need to move from one console to another.
  • Automated workflow: The platform is supplied with an auto-discovery feature that automatically explores your IT environment and allows you to reduce manual and time-consuming procedures.
  • Integrations: Continue to use the software you've got used to and integrate Insight Cat with the most well-known clouds, databases, or containers: AWS Cloud, Azure, Kubernetes, Docker, etc.
  • Easy to Set-up and use: No steep learning curve is required; the platform will fit both tech and non-tech folks and stakeholders.
  • 24/7 Availability: 24/7 accessible through any browser.
  • Security: The Insight Cat platform is hosted on AWS Cloud to keep your data safe from external threats and leakage.
  • Unlimited data ingestion: No limits in processing data volumes.
  • Real-time Monitoring: Get real-time metrics and performance analyses.

Jira Service Desk features and specs

No features have been listed yet.

InsightCat videos

No InsightCat videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to InsightCat and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
OS & Utilities
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InsightCat and Jira Service Desk

InsightCat Reviews

We have no reviews of InsightCat yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, InsightCat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InsightCat mentions (13)

  • What should your key considerations be while choosing IT monitoring solution?
    Need #ITmonitoring solution or just a recommendation regarding your monitoring? Contact our InsightCat team via https://insightcat.com/ We appreciate new contacts and your monitoring cases :). - Source: dev.to / about 2 years ago
  • IT infrastructure monitoring: will your IT infrastructure survive the holiday season?
    Provided by InsightCat https://insightcat.com/. - Source: dev.to / over 2 years ago
  • Full-Stack Monitoring & Incident Response Tendencies 2021
    InsightCat has analyzed the survey data from technical experts, the surveys on third-party sources and Social Media, and, of course, our own experience from day-to-day interaction with businesses worldwide, from SMBs to Enterprises. - Source: dev.to / over 2 years ago
  • Incident Timeline. Root cause analysis for enterprise & SMB infrastructure.
    Here we are: https://insightcat.com/. Source: over 2 years ago
  • Observability and monitoring stack
    I could recommend trying InsightCat https://insightcat.com/. Source: over 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing InsightCat and Jira Service Desk, you can also consider the following products

eG Enterprise - From application performance to user experience to infrastructure usage, get performance answers from a single console. Troubleshoot fast with actionable insights.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Rigor Monitoring & Optimization - Rigor Monitoring & Optimization is a website monitoring and performance measuring software solution that allows you to view the website from a customer perspective and conduct various tests to enhance the performance and working of the website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ScienceLogic - ScienceLogic simplifies data center, cloud, and network monitoring with its all-in-one platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.