Software Alternatives, Accelerators & Startups

InsightCat VS Freshservice

Compare InsightCat VS Freshservice and see what are their differences

InsightCat logo InsightCat

Full-stack monitoring platform for your software and hardware. InsightCat is a cloud-based and AI-powered solution to enhance your system health estate through infrastructure monitoring and alerting capabilities.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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  • InsightCat Landing page
    Landing page //
    2021-10-06

InsightCat is a full-stack infrastructure monitoring solution to search, analyze, and aggregate system metrics in one place.

InsightCat functionality allows you to avoid wasting effort through accomplishing automation. Analyze data from different workstations simultaneously and cover:

Infrastructure monitoring. Diagnose your system's performance automatically, detect anomalies with minimum efforts and get root cause analysis to speed up troubleshooting and the system's "healing" if needed.

Log management. Look at data as a whole instead of separate entities; catch poor performance, downtimes, and reduce MTTR, which in turn helps to improve user experience.

Synthetic monitoring. Don't struggle to gather if your web services work properly when you can't monitor them manually. Use synthetics to identify the availability and stability of your primary and sub-systems and get metrics like uptime & confirmed errors, performance from different geographical locations, etc.

Smart alerting & escalations. Improve a team’s ability to respond swiftly and deliver significant automation by using the automated and smart alerting system that instantly informs you about any changes within the production environment.

  • Freshservice Homepage
    Homepage //
    2024-05-06

InsightCat features and specs

  • Dashboards and Visualizations: The cross-reference concept of dashboards enables your team to have a holistic view of your IT infrastructure without the need to move from one console to another.
  • Automated workflow: The platform is supplied with an auto-discovery feature that automatically explores your IT environment and allows you to reduce manual and time-consuming procedures.
  • Integrations: Continue to use the software you've got used to and integrate Insight Cat with the most well-known clouds, databases, or containers: AWS Cloud, Azure, Kubernetes, Docker, etc.
  • Easy to Set-up and use: No steep learning curve is required; the platform will fit both tech and non-tech folks and stakeholders.
  • 24/7 Availability: 24/7 accessible through any browser.
  • Security: The Insight Cat platform is hosted on AWS Cloud to keep your data safe from external threats and leakage.
  • Unlimited data ingestion: No limits in processing data volumes.
  • Real-time Monitoring: Get real-time metrics and performance analyses.

Freshservice features and specs

No features have been listed yet.

InsightCat videos

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Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to InsightCat and Freshservice)
Monitoring Tools
16 16%
84% 84
Project Management
0 0%
100% 100
Application Performance Monitoring
OS & Utilities
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InsightCat and Freshservice

InsightCat Reviews

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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, InsightCat should be more popular than Freshservice. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InsightCat mentions (13)

  • What should your key considerations be while choosing IT monitoring solution?
    Need #ITmonitoring solution or just a recommendation regarding your monitoring? Contact our InsightCat team via https://insightcat.com/ We appreciate new contacts and your monitoring cases :). - Source: dev.to / about 2 years ago
  • IT infrastructure monitoring: will your IT infrastructure survive the holiday season?
    Provided by InsightCat https://insightcat.com/. - Source: dev.to / over 2 years ago
  • Full-Stack Monitoring & Incident Response Tendencies 2021
    InsightCat has analyzed the survey data from technical experts, the surveys on third-party sources and Social Media, and, of course, our own experience from day-to-day interaction with businesses worldwide, from SMBs to Enterprises. - Source: dev.to / over 2 years ago
  • Incident Timeline. Root cause analysis for enterprise & SMB infrastructure.
    Here we are: https://insightcat.com/. Source: over 2 years ago
  • Observability and monitoring stack
    I could recommend trying InsightCat https://insightcat.com/. Source: over 2 years ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing InsightCat and Freshservice, you can also consider the following products

eG Enterprise - From application performance to user experience to infrastructure usage, get performance answers from a single console. Troubleshoot fast with actionable insights.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Rigor Monitoring & Optimization - Rigor Monitoring & Optimization is a website monitoring and performance measuring software solution that allows you to view the website from a customer perspective and conduct various tests to enhance the performance and working of the website.

Redmine - Flexible project management web application

ScienceLogic - ScienceLogic simplifies data center, cloud, and network monitoring with its all-in-one platform.

Basecamp - A simple and elegant project management system.