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inSided VS Crisp Chat

Compare inSided VS Crisp Chat and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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inSided logo inSided

Online Customer Success Community platform & Knowledge Base

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • inSided Landing page
    Landing page //
    2023-05-22

The #1 Customer Success Community for Support, CS and Product Feedback & ideation at SaaS & subscription based companies

  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

inSided

Website
insided.com
Pricing URL
Official inSided Pricing
$ Details
paid Free Trial $800.0 / Monthly
Platforms
Cloud
Release Date
2010 November
Edit details

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Edit details

inSided features and specs

  • Integrations: Gainsight, Mixpanel, Zapier, Zendesk, SalesForce

Crisp Chat features and specs

No features have been listed yet.

inSided videos

+ Add

IM John Chow Review - Insided the Members Area

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to inSided and Crisp Chat)

inSided

Crisp Chat

Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Customer Support
0 0%
Customer Support
100% 100
Community Management
100 100%
Community Management
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using inSided and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare inSided and Crisp Chat

inSided Reviews

We have no reviews of inSided yet.
Be the first one to post

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

inSided mentions (0)

We have not tracked any mentions of inSided yet. Tracking of inSided recommendations started around Mar 2021.

Crisp Chat mentions (7)

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What are some alternatives?

When comparing inSided and Crisp Chat, you can also consider the following products

FUEL CYCLE by Passenger - Think Passenger builds online platforms that allow brands to connect, create and communicate with key stakeholders.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crowded Communities - The all-in-one community platform.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Mobilize - Mobilize is a scalable messaging app built for large groups.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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