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Inova Desktop Presenter VS NICE inContact

Compare Inova Desktop Presenter VS NICE inContact and see what are their differences

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Inova Desktop Presenter logo Inova Desktop Presenter

Inova Desktop Presenter is a contact center dashboard that delivers real-time metrics directly to agent desktops and laptops.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Inova Desktop Presenter Landing page
    Landing page //
    2021-09-21
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Inova Desktop Presenter videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Inova Desktop Presenter and NICE inContact)

Inova Desktop Presenter

NICE inContact

Communication
4 4%
Communication
96% 96
Project Management
100 100%
Project Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Task Management
100 100%
Task Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Inova Desktop Presenter and NICE inContact

Inova Desktop Presenter Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Inova Desktop Presenter and NICE inContact, you can also consider the following products

WorkJam - WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

EasyData - EasyData is a powerful workforce software solution for mobile work, to know what employees are working on at any time.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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