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NICE inContact VS WorkJam

Compare NICE inContact VS WorkJam and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

WorkJam logo WorkJam

WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • WorkJam Landing page
    Landing page //
    2023-06-25

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

WorkJam videos

+ Add

WorkJam - The Frontline Digital Workplace

Category Popularity

0-100% (relative to NICE inContact and WorkJam)

NICE inContact

WorkJam

Communication
100 100%
Communication
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
POS
0 0%
POS
100% 100

User comments

Share your experience with using NICE inContact and WorkJam. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and WorkJam

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

WorkJam Reviews

  1. I can never log into my WorkJam or Itrent accounts. There is always a problem signing into my accounts as it is says invalid all of time and I have to change it so many times and yet it still doesn’t work! I never have any issues with any other systems.

What are some alternatives?

When comparing NICE inContact and WorkJam, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

OpsCenter - Emergency Management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zipline - Drones to deliver medicine

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

YOOBIC - YOOBIC is a Digital Workplace for deskless workers: communication, microlearning, task management

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