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InMoment XI Platform VS Survey Monkey

Compare InMoment XI Platform VS Survey Monkey and see what are their differences

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InMoment XI Platform logo InMoment XI Platform

InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Survey Monkey logo Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
  • InMoment XI Platform Landing page
    Landing page //
    2023-07-01
  • Survey Monkey Landing page
    Landing page //
    2023-10-10

InMoment XI Platform features and specs

  • Comprehensive Experience Management
    InMoment XI Platform provides robust capabilities to manage and improve customer, employee, and market experiences, offering end-to-end solutions for various industries.
  • Advanced Analytics and Insights
    The platform leverages AI and machine learning to deliver deep insights and predictive analytics, helping businesses make data-driven decisions to enhance experiences.
  • Customizable and Scalable
    InMoment XI is highly customizable, allowing businesses to tailor the platform to their specific needs and scale as their needs evolve, making it suitable for organizations of all sizes.
  • Omnichannel Feedback Collection
    The platform supports feedback collection from multiple channels, including social media, surveys, and direct interactions, providing a holistic view of customer sentiments and behaviors.

Possible disadvantages of InMoment XI Platform

  • Complexity in Setup
    Due to its extensive features, the initial setup and configuration of the InMoment XI platform can be complex and may require significant time and resources.
  • Cost Considerations
    While powerful, the platform may be costly, especially for smaller businesses, when considering licensing fees, customization, and ongoing support.
  • Learning Curve
    Users may face a steep learning curve with the platform’s wide range of functionalities and advanced analytics capabilities, necessitating comprehensive training for effective utilization.
  • Integration Challenges
    Integrating InMoment XI with existing systems and third-party applications might present challenges, potentially requiring additional IT support and resources.

Survey Monkey features and specs

  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages of Survey Monkey

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.

Analysis of Survey Monkey

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Category Popularity

0-100% (relative to InMoment XI Platform and Survey Monkey)

InMoment XI Platform

Survey Monkey

Business & Commerce
100 100%
Business & Commerce
0% 0
Surveys
3 3%
Surveys
97% 97
Forms And Surveys
0 0%
Forms And Surveys
100% 100
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InMoment XI Platform and Survey Monkey

InMoment XI Platform Reviews

We have no reviews of InMoment XI Platform yet.
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Survey Monkey Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
This alternative to SurveyMonkey offers professionally designed templates, customizable options, and personalized Nudges that blend seamlessly with your branding. Their targeted surveys yield more valuable responses than email surveys, as they capture users in the moment. You have complete control over when and whom the survey targets, allowing for feedback collection at...
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
We’ve already laid out the central features of Survey Monkey, but what exactly makes it one of the best choices for data collection and market research? Here are several reasons why you might pick Survey Monkey:
Source: www.fullsession.io
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Medallia is a compelling alternative to Survey Monkey, especially for enterprises looking to gain a comprehensive understanding of customer experiences and feedback. Its extensive feedback collection options, advanced analytics, and focus on actionable insights make it an invaluable tool for businesses striving to enhance customer satisfaction and loyalty. While Medallia...
Source: www.zoho.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
If you are looking for SurveyMonkey alternatives then we have prepared a list of reliable solutions that you can try out instead. This article details the main features and benefits of SurveyMonkey and five good alternatives. We also compare their pricing schemes and integration options for your benefit.
Source: financesonline.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
AskNicely is survey software with a very defined purpose: helping companies improve customer satisfaction based on the Net Promoter Score (NPS). Boasting a 38-percent response rate, this SurveyMonkey alternative leverages connections that allow users to integrate surveys into software they already use to reach out to and learn from customers.
Source: www.fieldboom.com

Social recommendations and mentions

Based on our record, Survey Monkey seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InMoment XI Platform mentions (0)

We have not tracked any mentions of InMoment XI Platform yet. Tracking of InMoment XI Platform recommendations started around Mar 2022.

Survey Monkey mentions (9)

  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / over 1 year ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: almost 2 years ago
  • I’ve been nominated as chair of the Landscaping Committee… what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then work from there. Source: about 3 years ago
  • Is the Use of Social Media Addictive?
    The primary research for this will be carried out by creating a survey through surveymonkey.com and the information collated will be compared with my secondary research and a conclusion will be formed. Source: over 3 years ago
  • What is your job and how much do you get paid?
    Hey eveyone, can you take a minute and take this? I am doing a course in UX Design and I have to do some surveys like this. So if you could help me out, please take this survey and then let me know what you think. https://www.surveymonkey.com/r/WCW2Y2W Anonymous Job Survey Surveymonkey.com. Source: over 3 years ago
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What are some alternatives?

When comparing InMoment XI Platform and Survey Monkey, you can also consider the following products

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Google Forms - Simple web forms from Google.

Unblu - Unblu is another customer experience management software that allows financial institutions to enhance the digital experience they offer to their clients.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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