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InformaCast VS NICE inContact

Compare InformaCast VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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InformaCast logo InformaCast

InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • InformaCast Landing page
    Landing page //
    2023-05-08
  • NICE inContact Landing page
    Landing page //
    2023-10-04

InformaCast videos

+ Add

InformaCast Emergency Mass Notification Software Demo

More videos:

  • Tutorial - How To Integrate InformaCast Over SIP
  • Review - Jabber Notification with Singlewire InformaCast - What You Need to Know

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to InformaCast and NICE inContact)

InformaCast

NICE inContact

Emergency Communications
100 100%
Emergency Communications
0% 0
Communication
0 0%
Communication
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InformaCast and NICE inContact

InformaCast Reviews

We have no reviews of InformaCast yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing InformaCast and NICE inContact, you can also consider the following products

Rave Alert - Rave Alert is a multi-modal emergency notification system used by state and local governments, colleges, hospitals and universities.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialMyCalls - The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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