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NICE inContact VS DialMyCalls

Compare NICE inContact VS DialMyCalls and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

DialMyCalls logo DialMyCalls

The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • DialMyCalls Landing page
    Landing page //
    2021-09-28

For over 10 years DialMyCalls has been a leading mass notification provider serving over 80,000 customers. Our system is affordable and easy to use to allow you to send a phone call, text message (SMS) and/or email to your entire list of people in seconds. Unlike other over priced providers who lock you into extensive contracts we offer flexible monthly, annual or even pay as you go options.

No setup fees or hardware is required, you're able to access your DialMyCalls accounts from any computer, mobile phone or even dialing into our toll-free access line in the event of internet outage.

Our platform is very easy to use and offers many high end features at a fraction of the price. Come try out DialMyCalls today and see why so many organizations around the US & Canada rely on us as their notification service provider.

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

DialMyCalls videos

+ Add

How To Set Up DialMyCalls For First-Time Users (Version 3.0)

More videos:

  • Tutorial - Video Tutorial: DialMyCalls Pricing Options
  • Tutorial - DialMyCalls Tutorial: Call Setup For First Timers

Category Popularity

0-100% (relative to NICE inContact and DialMyCalls)

NICE inContact

DialMyCalls

Communication
81 81%
Communication
19% 19
Emergency Communications
0 0%
Emergency Communications
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Notifications And Alerting
0 0%
Notifications And Alerting
100% 100

User comments

Share your experience with using NICE inContact and DialMyCalls. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and DialMyCalls

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

DialMyCalls Reviews

Best Call Center Software: The Complete List (2020 Update)
DialMyCalls lets you quickly send phone calls, text messages and emails to thousands of people. It is completely web-based so you won't need to install any additional software or hardware.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and DialMyCalls, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

SnapComms - SnapComms, An Everbridge company, provides internal communication solutions for organizations.

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