Influx | Software Engineer | Remote | Malaysia / Indonesia | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. We build full-service customer support teams that can flex and scale monthly. Influx enables companies of all sizes to deliver consistent and high quality service 24/7. Influx is looking for experienced Ruby engineers. This is primarily a... - Source: Hacker News / over 2 years ago

Influx | Software Engineer | Remote | Latin America, Mexico, Brazil, Argentina | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. # Who are we? Influx builds full-service customer support teams that can flex and scale monthly. - Source: Hacker News / almost 3 years ago

Exclusively written for https://tableduck.com by Anna Laine. Source: almost 2 years ago

Finding the best customer communications platform that fits best with your company relies on many factors. First, get your requirements clear. Some businesses have more advanced requirements than other business. When you have your requirements clear, go and sign up for free trials at multiple customer communications platform providers. With these free trials you can test and see what solution fits best. Source: about 2 years ago

At Table Duck we use Conversational AI to analyse and track what customer conversations are all about. Conversational AI is a technology that understands human language. The AI reads all the conversations and basically labels the topics or questions asked in the conversation automatically. This saves a lot of time because you don’t have to label every conversation. Source: about 2 years ago

#customerservice #customersatisfaction #smallbsuinessowner #smallbusiness. Source: over 2 years ago

Stay healthy, save time and use some automation 😀. Chatbots can be a true life saver if you're running a small business and you get overwhelmed by customer inquiries. Source: over 2 years ago