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Infinity Cloud VS NICE inContact

Compare Infinity Cloud VS NICE inContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Infinity Cloud logo Infinity Cloud

Infinity Cloud is a cloud-based call tracking service with integrated visitor tracking capabilities.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Infinity Cloud Landing page
    Landing page //
    2023-07-30
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Infinity Cloud videos

+ Add

Infinity Cloud | Review w/ Owner

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Infinity Cloud and NICE inContact)

Infinity Cloud

NICE inContact

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Infinity Cloud and NICE inContact

Infinity Cloud Reviews

We have no reviews of Infinity Cloud yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Infinity Cloud and NICE inContact, you can also consider the following products

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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