Inbox by Reply VS Crisp Chat

Compare Inbox by Reply VS Crisp Chat and see what are their differences

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured

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Inbox by Reply

Handle your hot sales emails faster

Crisp Chat

Multi-channel customer support software

Landing page //
2023-07-21

Landing page //
2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Inbox by Reply

Website: reply.io
Pricing URL: -
$ Details: -
Platforms: -
Categories: #CRM #Customer Support #Customer Iteraction

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Crisp Chat

Website: crisp.chat
Pricing URL: Official Crisp Chat Pricing
$ Details: freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms: Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Categories: #Customer Support #Help Desk #CRM #Live Chat #Chatbots #Knowledge Base #Customer Service

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Category Popularity

0-100% (relative to Inbox by Reply and Crisp Chat)

Inbox by Reply

Crisp Chat

CRM

8 8%

CRM

92% 92

Customer Support

3 3%

Customer Support

97% 97

Live Chat

0 0%

Live Chat

100% 100

Customer Iteraction

100 100%

Customer Iteraction

0% 0

User comments

Share your experience with using Inbox by Reply and Crisp Chat. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Inbox by Reply and Crisp Chat

Inbox by Reply Reviews

We have no reviews of Inbox by Reply yet.
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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024

Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.

Source: sendpulse.com

alternatives to Tawk.to - Tiledesk Free Live Chat

Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.

Source: tiledesk.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.

Source: www.tidio.com

"Pay 880$ per month" - Intercom

Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Source: www.indiehackers.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Inbox by Reply mentions (0)

We have not tracked any mentions of Inbox by Reply yet. Tracking of Inbox by Reply recommendations started around Mar 2021.

Crisp Chat mentions (7)

Looking for feedback on our landing page
If I were to land on this page I would not trust the site. You can think about adding a live chat (Crisp) or an AI live chat (Wavechat) to boost your visitors trust in your site. Source: 12 months ago
Which is your favorite online tool you've used to build your SaaS business?
Crisp - Live chat + help desk articles. Really lightweight and have a generous free plan. Source: about 1 year ago
What live chat solution do you use? Looking for as many replies as possible
I saw https://crisp.chat/en/ grow up in front of my eyes. Haha. The founder is very nice and now they have such a nice, large company. Source: about 1 year ago
If you run a one-person business, what are the issues you're battling with?
My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is https://crisp.chat/en/ i. Source: over 1 year ago
How long did it take your business to see a positive revenue?
If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). Source: almost 2 years ago

What are some alternatives?

When comparing Inbox by Reply and Crisp Chat, you can also consider the following products

SMS Bot Creator - Automate SMS replies using a bot

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sales Torch - Manage prospects effectively.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.