Software Alternatives & Reviews

ikiwiki VS BoldDesk

Compare ikiwiki VS BoldDesk and see what are their differences

ikiwiki logo ikiwiki

Ikiwiki is a wiki compiler.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • ikiwiki Landing page
    Landing page //
    2023-06-12
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

ikiwiki

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

ikiwiki features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ikiwiki videos

ikiwiki BoF

More videos:

  • Review - Web Architecture for Unix Lovers with Ikiwiki

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to ikiwiki and BoldDesk)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
WiKi
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using ikiwiki and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ikiwiki should be more popular than BoldDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ikiwiki mentions (6)

  • Billion File Filesystem
    From the welcome post linked at the top[1] I believe it's using https://ikiwiki.info/ [1] https://blog.liw.fi/posts/welcome/. - Source: Hacker News / 3 months ago
  • Can Git or any other VCS be used as a database instead of SQL/NoSQL ones? Have you ever seen such a thing?
    Arguably something like ikiwiki or gollum is doing this. These are both wikis that use git as their backend 'database'. I happen to like wikis like this a lot better over wikis that store their data in mysql or some other traditional SQL backend. Source: 5 months ago
  • Simple selfhosted note taking
    I use ikiwiki, but I have also seen gollum mentioned here. Source: almost 2 years ago
  • Ask HN: How do you build your personal start page?
    Flat text. I'd lean strongly toward something written using Markdown and converted to HTML, though depending on the specific configuration I wanted, straight raw HTML could very well end up being the format. This is a case where content is vastly more significant than presentation or tools used, and simpler is better. Some might also use tools such as Emacs org-mode, Joey Hess's Ikiwiki (https://ikiwiki.info/),... - Source: Hacker News / over 2 years ago
  • A good architecture for user-generated database of active police officers that are documented as being dangerous - had complaints lodged against them, lawsuits, appeared in the press, were recorded behaving questionably, etc.?
    This is ostensibly the approach by ikiwiki, which uses Git, and also that of Code Co-op (a distributed revision control system with a wiki feature). Source: almost 3 years ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing ikiwiki and BoldDesk, you can also consider the following products

TiddlyWiki - a non-linear personal web notebook

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wiki.js - An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!