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iKcon Infotech VS Ecosmob Call Center Solution

Compare iKcon Infotech VS Ecosmob Call Center Solution and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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iKcon Infotech logo iKcon Infotech

iKconinfotech's Call Center is best for Business

Ecosmob Call Center Solution logo Ecosmob Call Center Solution

Ecosmob provides call center and contact center solutions and that gives your customer service team the tools they need for accurate routing & faster call resolution.
  • iKcon Infotech Landing page
    Landing page //
    2022-06-04

We provide solutions according to our Customer needs. On-premise, Public Cloud, Private cloud or Hybrid deployments.

  • Ecosmob Call Center Solution Landing page
    Landing page //
    2023-10-23

Contact Center solution development offered by Ecosmob is intelligent, robust and secure. The system is feature-rich catering numerous benefits to its users. Call Center solution is developed for inbound, outbound and blended call centers. With the help of this solution, users can build loyalty and exceed customer expectations.

iKcon Infotech features and specs

  • Easy to Set-up and use: Easy and Customizable UI provides ease to your clients.
  • IVR: Take phone support to a whole new level with a flexible and highly customizable Interactive Voice Response (IVR) software.
  • Unified Agent Workbench: Single window workbench to helps call center agents to reduce average handling time (AHT).
  • User And Group Management: Edit, change or add users of all permission levels.
  • Extensions: Create extensions for phones to register to and an option to receive emails on missed calls.

Ecosmob Call Center Solution features and specs

  • Agent Quality Management: Yes
  • DID Management: Yes
  • Record on demand: Yes
  • Recording Playback & Download Option: Yes
  • Supervisor Web Client: Yes

Category Popularity

0-100% (relative to iKcon Infotech and Ecosmob Call Center Solution)

iKcon Infotech

Ecosmob Call Center Solution

Communication
55 55%
Communication
45% 45
VoIP
55 55%
VoIP
45% 45
Call Center Solution
57 57%
Call Center Solution
43% 43
Money Transfer
100 100%
Money Transfer
0% 0

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What are some alternatives?

When comparing iKcon Infotech and Ecosmob Call Center Solution, you can also consider the following products

Cloud Call Center - The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. Take a free trial today

Adore VOIP Billing - Adore Infotech is the leading company of VoIP Providers for Business. We offer VoIP Software, SIP Server solutions to fulfill Your Business needs.

TMC SNAP - Billing and Invoicing

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Simple Invoices - Never Wait For Clients To Pay You Again!

Convoso - Call center solution to covert leads faster

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