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iKcon Infotech VS Cloud Call Center

Compare iKcon Infotech VS Cloud Call Center and see what are their differences

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iKcon Infotech logo iKcon Infotech

iKconinfotech's Call Center is best for Business

Cloud Call Center logo Cloud Call Center

The Service Cloud is a call center management solution, built on a SaaS model, that empowers your company to manage customer service in the cloud. Take a free trial today
  • iKcon Infotech Landing page
    Landing page //
    2022-06-04

We provide solutions according to our Customer needs. On-premise, Public Cloud, Private cloud or Hybrid deployments.

  • Cloud Call Center Landing page
    Landing page //
    2023-07-15

iKcon Infotech features and specs

  • Easy to Set-up and use: Easy and Customizable UI provides ease to your clients.
  • IVR: Take phone support to a whole new level with a flexible and highly customizable Interactive Voice Response (IVR) software.
  • Unified Agent Workbench: Single window workbench to helps call center agents to reduce average handling time (AHT).
  • User And Group Management: Edit, change or add users of all permission levels.
  • Extensions: Create extensions for phones to register to and an option to receive emails on missed calls.

Cloud Call Center features and specs

No features have been listed yet.

iKcon Infotech videos

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Cloud Call Center videos

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Cloud Call Center vs On-Premise Call Center

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Category Popularity

0-100% (relative to iKcon Infotech and Cloud Call Center)

iKcon Infotech

Cloud Call Center

Communication
49 49%
Communication
51% 51
VoIP
49 49%
VoIP
51% 51
Call Center Solution
49 49%
Call Center Solution
51% 51
Money Transfer
100 100%
Money Transfer
0% 0

User comments

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What are some alternatives?

When comparing iKcon Infotech and Cloud Call Center, you can also consider the following products

Ecosmob Call Center Solution - Ecosmob provides call center and contact center solutions and that gives your customer service team the tools they need for accurate routing & faster call resolution.

Adore VOIP Billing - Adore Infotech is the leading company of VoIP Providers for Business. We offer VoIP Software, SIP Server solutions to fulfill Your Business needs.

TMC SNAP - Billing and Invoicing

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Simple Invoices - Never Wait For Clients To Pay You Again!

Voiptime Cloud - Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

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