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GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
LightShot - The fastest way to take a customizable screenshot.