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idea.informer VS GetSatisfaction

Compare idea.informer VS GetSatisfaction and see what are their differences

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Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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idea.informer logo idea.informer

Idea Informer is a idea forum similar to uservoice or getsatisfaction.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • idea.informer Landing page
    Landing page //
    2023-09-27
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

idea.informer videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to idea.informer and GetSatisfaction)

idea.informer

GetSatisfaction

Help Desk
22 22%
Help Desk
78% 78
Customer Feedback
22 22%
Customer Feedback
78% 78
Customer Support
19 19%
Customer Support
81% 81
Feedback
24 24%
Feedback
76% 76

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare idea.informer and GetSatisfaction

idea.informer Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing idea.informer and GetSatisfaction, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserEcho - UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

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