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GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
Visible Intelligence - Visible Intelligence is a comprehensive social media monitoring, analytics, and engagement platform.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
RepRevive - RepRevive is online reputation management software.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
MeetEdgar - Social media scheduling, sharing, & recycling tool