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idea.informer VS Helpshift

Compare idea.informer VS Helpshift and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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idea.informer logo idea.informer

Idea Informer is a idea forum similar to uservoice or getsatisfaction.

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
  • idea.informer Landing page
    Landing page //
    2023-09-27
  • Helpshift Landing page
    Landing page //
    2023-10-16

idea.informer videos

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Helpshift videos

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Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Category Popularity

0-100% (relative to idea.informer and Helpshift)

idea.informer

Helpshift

Help Desk
23 23%
Help Desk
77% 77
Customer Support
11 11%
Customer Support
89% 89
Customer Feedback
100 100%
Customer Feedback
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing idea.informer and Helpshift, you can also consider the following products

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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