Small to medium-sized businesses, startups, and organizations that seek a unified platform for customer support, engagement, and feedback management. It is particularly beneficial for those who want to encourage community interaction and gather detailed insights from customers.
Brightidea - With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Planview IdeaPlace - Spigit is a software program designed to help CEOs and industry leaders to tap into the creativeness of their employees. It brands itself as an idea management tool. Read more about Spigit.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
IdeaScale - IdeaScale is the leading innovation management software platform for the enterprise, government, and education.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.