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SupportYourApp VS TechSee

Compare SupportYourApp VS TechSee and see what are their differences

SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
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SupportYourApp logo SupportYourApp

AI-Enhanced Customer Support Outsourcing

TechSee logo TechSee

Intelligent visual customer support solution
  • SupportYourApp Landing page
    Landing page //
    2022-09-14

SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Our mission is to create an ecosystem where the best of people and technology work together to turn a one-time customer into a lifelong client.

Reasons to Count On Us

  • Over 15 years of experience
  • 1200+ professionals on our team
  • 60+ operational languages
  • PCI/DSS Level 1 Service Provider
  • ISO/IEC 27001:2013 certified
  • GDPR-, CCPA-, and HIPAA-compliant
  • Refined processes for onboarding, learning, and human development
  • Customer-focused consultants with exceptional language skills

Our Services Include, But Are Not Limited To:

  • Customer support (Front desk, Tier 1)
  • Technical support (Tier 1-3)
  • Social media customer service
  • CX services
  • AI-powered support teams
  • System setup and Integration
  • Reception desk services
  • Back-office services (data entry, content moderation & enrichment)
  • KYC & ID verification
  • Data annotation
  • Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually. We are all diverse, but we have one goal – to support people. We support. You grow.

  • TechSee Landing page
    Landing page //
    2023-09-30

SupportYourApp features and specs

  • Multilingual Support
    SupportYourApp offers support services in multiple languages, allowing businesses to cater to a global audience and enhance customer satisfaction across different regions.
  • Scalability
    The service is scalable, which means it can grow with your business needs. Whether you're a startup or an established enterprise, SupportYourApp can adjust its offerings to suit your customer service demands.
  • Tech Expertise
    Focuses on providing support for tech products, meaning their agents are generally well-equipped to handle technical questions and offer a better customer experience for software and tech companies.
  • Data Security
    Offers high standards of data security, ensuring that client interactions and data are kept safe, which is crucial for maintaining customer trust.
  • Integration Capabilities
    Provides robust integration with various CRM and helpdesk software, making it easier for businesses to unify their customer service operations.

TechSee features and specs

  • Enhanced Customer Support
    TechSee provides visual engagement tools that allow customer service agents to see exactly what the customer sees, leading to quicker and more accurate issue resolution.
  • Reduced Operational Costs
    By minimizing the need for on-site visits and enabling remote troubleshooting, TechSee can help companies reduce travel expenses and operational inefficiencies.
  • Scalability
    TechSee’s AI-driven solutions can scale to meet the needs of businesses of various sizes, enabling them to handle more service requests without a proportional increase in resources.
  • AI and Augmented Reality Integration
    The integration of AI and AR helps in automating customer service processes and providing interactive guidance without human intervention, improving efficiency and customer experience.

Possible disadvantages of TechSee

  • Technology Dependency
    Relying on visual engagement tools means that the success of interactions heavily depends on the availability and functionality of customer devices and internet connectivity.
  • Privacy Concerns
    Visual customer support might raise privacy issues, as customers may be uneasy about sharing video of their surroundings or screens.
  • Initial Implementation Costs
    Setting up TechSee's solutions might require significant initial investment in terms of software integration and training for staff.
  • Complexity for Non-Tech Savvy Users
    The use of augmented reality and AI features may be confusing or intimidating for users who are not comfortable with technology, potentially leading to a steeper learning curve.

SupportYourApp videos

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"We are all supporters"

TechSee videos

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Category Popularity

0-100% (relative to SupportYourApp and TechSee)

SupportYourApp

TechSee

Customer Support
73 73%
Customer Support
27% 27
Help Desk
78 78%
Help Desk
22% 22
CRM
79 79%
CRM
21% 21
Augmented Reality
0 0%
Augmented Reality
100% 100

User comments

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Social recommendations and mentions

Based on our record, TechSee seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportYourApp mentions (0)

We have not tracked any mentions of SupportYourApp yet. Tracking of SupportYourApp recommendations started around Mar 2021.

TechSee mentions (1)

  • From JavaScript To Python
    With that being said, I know it's not always a decision you can make by yourself. I was fortunate enough to become a full-stack in TechSee. The company allowed me to take a course in deep learning and allowed me to become a Python developer without any previous knowledge, which in return made me a more diverse developer. However, I believe you can always be more diverse in your work, field or stack, and here are... - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing SupportYourApp and TechSee, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ViiBE.co - The web technology of video assistance and ticketing system designed for technical support and after-sales services.

Zervicio - Customer Support Services

Influx - Customer support as a service

Ticksy - Simple, beautiful customer support.

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

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