ICwhatUC enables amazingly simple virtual service delivery for sales, field and customer service. So companies, teams and people can serve anyone, from anywhere, anytime; reducing emissions, reducing costs, reducing time, enabling access and opportunity.
Calls are enhanced with easy to use augmented reality, and are a recorded memory so companies can use what technicians see & hear, to support workflow, ordering, or maintain a history of the work performed.
Popular use cases are tripless triage or qualification, daily inspection, proof of work, quality assurance, or warranty management.
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Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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