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ICTCRM VS Deputy CRM

Compare ICTCRM VS Deputy CRM and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
Contents:
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  3. » Alternatives

ICTCRM logo ICTCRM

ICTCRM is the modern Customer Relationship Management (CRM) software system for running any type of Business. It bundles Unified Communications. It features complete business process automation and integration of communication technologies.

Deputy CRM logo Deputy CRM

All-in-One Solution CRM
  • ICTCRM Landing page
    Landing page //
    2023-10-19
Not present

Deputy CRM is a complete solution that caters to businesses of all sizes. It integrates HR, project, employee, and finance management into one platform. With Deputy CRM, you can streamline your operations, enhance efficiency, and gain real-time insights to drive your business forward. This platform offers seamless collaboration, making it easier for teams to work together towards achieving their goals.

ICTCRM features and specs

No features have been listed yet.

Deputy CRM features and specs

  • Business Management: Deputy CRM is a complete solution that caters to businesses of all sizes
  • Helpdesk & Messaging Features: Deputy CRM offers a powerful combination of helpdesk management and messaging features. With helpdesk management, businesses can efficiently handle customer inquiries and support tickets, ensuring timely responses and resolutions. The messaging features enable seamless communication among team members, allowing them to collaborate effectively, share updates, and coordinate tasks within the platform. Together, these functionalities streamline communication processes, enhance customer support, and boost overall productivity.
  • Ticket Management Feature: The ticket management feature in Deputy CRM allows businesses to efficiently handle customer inquiries and support tickets. It enables users to create, track, prioritize, and resolve customer issues effectively. With ticket management, businesses can ensure timely responses, track the status of each ticket, and provide quality customer support. Additionally, the feature includes automation capabilities, customizable workflows, and reporting tools to streamline the ticket resolution process and improve overall customer satisfaction.

Category Popularity

0-100% (relative to ICTCRM and Deputy CRM)

ICTCRM

Deputy CRM

CRM
84 84%
CRM
16% 16
Sales
73 73%
Sales
27% 27
Business & Commerce
81 81%
Business & Commerce
19% 19
Communication
100 100%
Communication
0% 0

Questions and Answers

As answered by people managing ICTCRM and Deputy CRM.

What's the story behind your product?

Deputy CRM's answer:

Deputy CRM was born out of a need for a versatile and user-friendly platform to streamline business operations. Its founders, with extensive experience, that help to manage complete business management process on single platform. And can minimize the hassle to switch between multiple tools like ticket management, helpdesk management etc. The result is Deputy CRM, a robust tool designed to empower businesses to achieve greater efficiency and productivity.

Who are some of the biggest customers of your product?

Deputy CRM's answer:

Some of the biggest customers of Deputy CRM include businesses across various industries such as retail, hospitality, healthcare, and professional services. These customers range from small startups to large enterprises, all benefiting from Deputy CRM's comprehensive features and user-friendly interface.

What makes your product unique?

Deputy CRM's answer:

It integrates HR Management Software, Project Management Software, Employee Management Software, and Finance management Software into one platform.

Why should a person choose your product over its competitors?

Deputy CRM's answer:

A person should choose Deputy CRM over its competitors because it offers a comprehensive solution for managing workforce scheduling, time sheet management, helpdesk management, and messaging features. Deputy CRM empowers businesses to streamline their operations, increase efficiency, and drive growth by integrating HR management software, project management software, employee management software, and finance management software into one platform.

How would you describe your primary audience?

Deputy CRM's answer:

Our primary audience consists of small to medium-sized businesses across various industries, including consulting, legal, accounting, and bookkeeping firms. They are seeking an efficient and comprehensive solution to manage their HR management, project management, employee management, and finance management needs.

Which are the primary technologies used for building your product?

Deputy CRM's answer:

Deputy CRM is a customer relationship management (CRM) system designed to streamline your sales and customer service operations. It's crafted using Laravel, a powerful PHP framework known for its expressive syntax and robust features, and MySQL, a widely-used relational database management system (RDBMS) that ensures efficient data storage and retrieval.

User comments

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What are some alternatives?

When comparing ICTCRM and Deputy CRM, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

monday CRM - monday sales CRM is a customizable customer relationship management software for every business with support for unlimited leads and accounts and prepaid plans.

Composity - Composity is software solution for more efficient business! CRM, Inventory, POS, Invoicing, Financials and Accounting, Sales and Purchase modules, Document management, Website and eCommerce

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

TLDCRM - Total Lead Domination - An easy to use and affordable SaaS Platform for Insurance Agencies & Call Centers.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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