Software Alternatives, Accelerators & Startups

ICE Chat VS Workplace by Facebook

Compare ICE Chat VS Workplace by Facebook and see what are their differences

ICE Chat logo ICE Chat

Integrated Customer Engagement

Workplace by Facebook logo Workplace by Facebook

Connect everyone in your company and turn ideas into action.
  • ICE Chat Landing page
    Landing page //
    2023-01-27

Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.

  • Workplace by Facebook Landing page
    Landing page //
    2023-02-09

ICE Chat

$ Details
Free Trial $45.0 / Monthly (per user)
Platforms
iOS Android Windows Linux Mac OSX

ICE Chat features and specs

  • Canned Response: yes
  • Geo Targeting: Yes
  • Customizable Branding: Yes
  • Offline Form: Yes

Workplace by Facebook features and specs

No features have been listed yet.

ICE Chat videos

ICE Demo

More videos:

Workplace by Facebook videos

Workplace by Facebook - Quick Review (interesting features, pricing)

Category Popularity

0-100% (relative to ICE Chat and Workplace by Facebook)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
CRM
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ICE Chat and Workplace by Facebook

ICE Chat Reviews

We have no reviews of ICE Chat yet.
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Workplace by Facebook Reviews

Top 11+ Slack Competitors to look out for in 2020
Facebook Workplace is known for its easy accessibility. The similar and straightforward interface makes even the novice user an expert. All the features are streamlined in a way it takes no genius to understand how things work.

Social recommendations and mentions

Based on our record, Workplace by Facebook seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ICE Chat mentions (0)

We have not tracked any mentions of ICE Chat yet. Tracking of ICE Chat recommendations started around Mar 2021.

Workplace by Facebook mentions (1)

What are some alternatives?

When comparing ICE Chat and Workplace by Facebook, you can also consider the following products

Zendesk Support Suite - Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.

Slack - A messaging app for teams who see through the Earth!

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Communifire - Enterprise Social Collaboration Software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.