Software Alternatives, Accelerators & Startups

ICE Chat VS Gmelius

Compare ICE Chat VS Gmelius and see what are their differences

ICE Chat logo ICE Chat

Integrated Customer Engagement

Gmelius logo Gmelius

Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.
  • ICE Chat Landing page
    Landing page //
    2023-01-27

Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.

  • Gmelius Landing page
    Landing page //
    2023-09-07

Gmelius transforms your Gmail / G Suite inbox into your company’s workspace. It seamlessly bridges the gap between external and internal communications like email and chat, while empowering your team with collaborative tools like shared inboxes, shared labels, email notes, kanban boards, and more. And with its new Slack integration, you can stop switching between communication channels, and make your inbox even more collaborative. Gmelius is a complete solution that lets you automate your workflows, and manage your customer and project pipelines from beginning to end - without leaving your inbox and with real-time syncing across all team members and all devices - web & mobile.

ICE Chat

$ Details
Free Trial $45.0 / Monthly (per user)
Platforms
iOS Android Windows Linux Mac OSX

ICE Chat features and specs

  • Canned Response: yes
  • Geo Targeting: Yes
  • Customizable Branding: Yes
  • Offline Form: Yes

Gmelius features and specs

  • Shared Inbox: true
  • Kanban board: true
  • Automated workflow: true
  • Analytics and Reporting: true

ICE Chat videos

ICE Demo

More videos:

Gmelius videos

Gmelius basic walkthrough

More videos:

  • Tutorial - How to use Gmelius tracking features
  • Review - gmelius.com vs boomeranggmail.com

Category Popularity

0-100% (relative to ICE Chat and Gmelius)
Customer Support
100 100%
0% 0
Email Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ICE Chat and Gmelius

ICE Chat Reviews

We have no reviews of ICE Chat yet.
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Gmelius Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
Gmelius has a free plan, a premium plan, and a business plan. The free plan comes with email tracking, email customizations and limited access to the other features. The premium plan goes for $5 or $7 per month depending on when the billing is done, while the business plan goes for $14 per month and is billed annually.

Social recommendations and mentions

Based on our record, Gmelius seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ICE Chat mentions (0)

We have not tracked any mentions of ICE Chat yet. Tracking of ICE Chat recommendations started around Mar 2021.

Gmelius mentions (3)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: almost 1 year ago
  • CRM RECOMMENDATIONS PLEASE:) (I CAN'T BELIEVE HOW HARD THIS IS!)
    If you want to stay inside Gmail, https://gmelius.com/ is an option. Source: about 1 year ago
  • Email templates in collaborative inbox
    If you wish to collaborate in Google Workspace, especially Gmail, you should consider a Google Partner solution such as Gmelius: https://gmelius.com. Source: almost 3 years ago

What are some alternatives?

When comparing ICE Chat and Gmelius, you can also consider the following products

Zendesk Support Suite - Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.

Saleshandy - Saleshandy is a cold email outreach platform that enables marketing and sales teams to scale their email outreach operations seamlessly.

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Front - The platform for exceptional customer service at scale.