Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.
Gmelius transforms your Gmail / G Suite inbox into your company’s workspace. It seamlessly bridges the gap between external and internal communications like email and chat, while empowering your team with collaborative tools like shared inboxes, shared labels, email notes, kanban boards, and more. And with its new Slack integration, you can stop switching between communication channels, and make your inbox even more collaborative. Gmelius is a complete solution that lets you automate your workflows, and manage your customer and project pipelines from beginning to end - without leaving your inbox and with real-time syncing across all team members and all devices - web & mobile.
Based on our record, Gmelius seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: almost 1 year ago
If you want to stay inside Gmail, https://gmelius.com/ is an option. Source: about 1 year ago
If you wish to collaborate in Google Workspace, especially Gmail, you should consider a Google Partner solution such as Gmelius: https://gmelius.com. Source: almost 3 years ago
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