Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.
A Learning Management System (LMS) shouldn't hold you back. It should empower you to move forward. Fulfill your training vision and accomplish goals - your way.
Do More with DigitalChalk! ● Deliver online training to your enterprise without going over budget. ● Be more productive with an LMS that grows with your business. ● Track employees progress, set goals, and measure training impact. ● Save on the cost of training materials, NO additional software needed. ● Access our winning support whenever you need it.
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