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IBM Watson Assistant VS Genesys PureConnect

Compare IBM Watson Assistant VS Genesys PureConnect and see what are their differences

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IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to IBM Watson Assistant and Genesys PureConnect)

IBM Watson Assistant

Genesys PureConnect

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Chatbots
100 100%
Chatbots
0% 0
Customer Support
36 36%
Customer Support
64% 64

User comments

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What are some alternatives?

When comparing IBM Watson Assistant and Genesys PureConnect, you can also consider the following products

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zendesk Answer Bot - Chatbots

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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