Hyperview is the leading cloud-based Data Center Infrastructure Management (DCIM) platform designed to optimize and streamline the operations of modern data centers. Our state-of-the-art software platform empowers businesses to effectively manage their data center assets, reduce energy consumption, minimize downtime, and enhance overall performance.

The platform is used further to manage and monitor capacity, rack and floor space, asset lifecycles, asset health, power, energy, and temperature. Core features include Asset Management, Power Monitoring, Energy Management, Environmental Monitoring, and Capacity Planning, and 3D Visualization.

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.