Software Alternatives, Accelerators & Startups
Register | Login
H

Hyperspektiv VS Pointel DCCM

Compare Hyperspektiv VS Pointel DCCM and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Hyperspektiv logo Hyperspektiv

Psychedelic glitch fx

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Hyperspektiv Landing page
    Landing page //
    2021-07-26
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Hyperspektiv videos

+ Add

Hyperspektiv Photo App Review SEE ALL FILTERS!

More videos:

  • Review - Hyperspektiv Takes iPhone Photos to the Next Level
  • Tutorial - Hyperspektiv Quick Tutorial

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Hyperspektiv and Pointel DCCM)

Hyperspektiv

Pointel DCCM

iPhone
100 100%
iPhone
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Digital Drawing And Painting
100 100%
Digital Drawing And Painting
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Hyperspektiv and Pointel DCCM. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Hyperspektiv and Pointel DCCM, you can also consider the following products

Trigraphy - Photo editing app that allows you to make mosaic/abstract looking art.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Photomosh - Turn anything into a vaporwave

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Dreamscope - Make and share 'deep dream' images using dozens of supplied styles or your own.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Loading...