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Pointel DCCM VS Dreamscope

Compare Pointel DCCM VS Dreamscope and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Dreamscope logo Dreamscope

Make and share 'deep dream' images using dozens of supplied styles or your own.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Dreamscope Landing page
    Landing page //
    2018-11-05

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Dreamscope videos

+ Add

Photojojo Dreamscope Phone Filter Kit Review // Magali Vaz

More videos:

  • Review - Dreamscope for iPhone/iPad/Web

Category Popularity

0-100% (relative to Pointel DCCM and Dreamscope)

Pointel DCCM

Dreamscope

Call Center Software
100 100%
Call Center Software
0% 0
Graphic Design Software
0 0%
Graphic Design Software
100% 100
Communication
100 100%
Communication
0% 0
Digital Drawing And Painting
0 0%
Digital Drawing And Painting
100% 100

User comments

Share your experience with using Pointel DCCM and Dreamscope. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dreamscope seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Dreamscope mentions (3)

What are some alternatives?

When comparing Pointel DCCM and Dreamscope, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Prisma - Art filters using artificial intelligence to transform your photos into classic artwork.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Deep Dream Generator - Create inspiring visual content in a collaboration with our AI enabled tools.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Deepart.io - Artificial intelligence turning your photos into art

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