Software Alternatives, Accelerators & Startups
Register | Login

HxGN EAM VS ManageEngine ServiceDesk Plus

Compare HxGN EAM VS ManageEngine ServiceDesk Plus and see what are their differences

Zoho Projects
Turn every Project into a Success Story with Zoho Projects featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HxGN EAM logo HxGN EAM

HxGN EAM is an industry-leading asset management solution designed to extend asset lifecycles and improve productivity.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
Not present
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

HxGN EAM features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

HxGN EAM videos

No HxGN EAM videos yet. You could help us improve this page by suggesting one.

+ Add video

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to HxGN EAM and ManageEngine ServiceDesk Plus)

HxGN EAM

ManageEngine ServiceDesk Plus

Asset Tracking
100 100%
Asset Tracking
0% 0
Help Desk
0 0%
Help Desk
100% 100
Asset Management
100 100%
Asset Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using HxGN EAM and ManageEngine ServiceDesk Plus. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HxGN EAM and ManageEngine ServiceDesk Plus

HxGN EAM Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked HxGN EAM: I like how the platform is equipped with a variety of lifecycle extension tools like the risk management features, asset performance management (APM) tool, and more, to help extend the lifespan of assets.
Source: thectoclub.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing HxGN EAM and ManageEngine ServiceDesk Plus, you can also consider the following products

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Loading...