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Hubspot Service Hub VS Medallia

Compare Hubspot Service Hub VS Medallia and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Medallia videos

+ Add

Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

Category Popularity

0-100% (relative to Hubspot Service Hub and Medallia)

Hubspot Service Hub

Medallia

Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using Hubspot Service Hub and Medallia. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Medallia

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

Medallia Reviews

We have no reviews of Medallia yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Medallia seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hubspot Service Hub mentions (0)

We have not tracked any mentions of Hubspot Service Hub yet. Tracking of Hubspot Service Hub recommendations started around Mar 2021.

Medallia mentions (1)

What are some alternatives?

When comparing Hubspot Service Hub and Medallia, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

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