Software Alternatives & Reviews

Hubspot Service Hub VS Google Forms

Compare Hubspot Service Hub VS Google Forms and see what are their differences

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Google Forms logo Google Forms

Simple web forms from Google.
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Google Forms Landing page
    Landing page //
    2022-01-31

Hubspot Service Hub videos

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Google Forms videos

Review Google Forms responses

More videos:

  • Tutorial - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • Review - A tour of Google Forms

Category Popularity

0-100% (relative to Hubspot Service Hub and Google Forms)
Help Desk
100 100%
0% 0
Surveys
0 0%
100% 100
Customer Support
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

Share your experience with using Hubspot Service Hub and Google Forms. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Google Forms

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.

Google Forms Reviews

  1. A good beginners tool to start your digital transformation.

    One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

    We saw that a small sample of our field workers quickly adopted the new way of working.

    Step 1: accomplished.

    Now unto step 2.

    How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

    So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

    I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

    At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

    🏁 Competitors: nSpek, ProntoForms
    👍 Pros:    No sign up cost
    👎 Cons:    Customization|Customer support|Data protection and security|No video|No pictures

Alternatives to Deferendum
SurveyMonkey and Google Forms: These survey tools are designed for collecting feedback and data, whereas Deferendum is focused on group decision-making. Deferendum allows members to not only voice their opinions but also participate in the decision-making process and vote on proposed solutions.
Source: deferendum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Overall, online reviews suggest Typeform is like a paid version of Google Forms that doesn’t provide any benefits over the free tool. Moreover, Google Forms does not have a response limit, while that is Typeforms most prominent criticism.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
One of the best-known Typeform alternatives around is Google Forms. You can create simple forms that are easy to use. Google Forms is also free, so that is also why it's a popular option among the masses.
11 Best Typeform Alternatives to Check-in 2022
Google Forms is one of the simplest and free TypeForm alternatives that collect valuable feedback from the customers and provide a quick analysis of the results. Google Forms is a perfectly ideal survey solution for individuals and for organizations that seek simple and sophisticated survey techniques.
Source: qualaroo.com
15 Best SurveyMonkey Alternatives in 2022
Google offers a suite of tools and features for almost everything, and customer feedback is no exception. Google Forms lets you share online forms and surveys via links and get the data you require. It is an excellent free SurveyMonkey alternative if you do not want to commit to any single tool.
Source: qualaroo.com

What are some alternatives?

When comparing Hubspot Service Hub and Google Forms, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.