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HoduCC VS SolarWinds Service Desk

Compare HoduCC VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HoduCC logo HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • HoduCC Landing page
    Landing page //
    2022-11-07

Introducing a multichannel customer support software to improve your customers journey with quicker problem solving technology. Build stronger relationships with customers by helping them reach you via their preferred channels with our easy-to-use and cost-effective contact center software.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

HoduCC videos

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to HoduCC and SolarWinds Service Desk)

HoduCC

SolarWinds Service Desk

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using HoduCC and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HoduCC and SolarWinds Service Desk

HoduCC Reviews

Best Call Center Software: The Complete List (2020 Update)
HoduCC is a FreeSWITCH based call center product, which offers contact center software solutions suited to all the call centers. As a VoIP call center software provider, HoduSoft FreeSWITCH based call center product provides intelligent, quick and secure contact center solutions. HoduCC is designed to ensure user loyalty is built and customer expectations are exceeded.
Source: biz30.timedoctor.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing HoduCC and SolarWinds Service Desk, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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