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HoduCC VS Jira Service Desk

Compare HoduCC VS Jira Service Desk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HoduCC logo HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • HoduCC Landing page
    Landing page //
    2022-11-07

Introducing a multichannel customer support software to improve your customers journey with quicker problem solving technology. Build stronger relationships with customers by helping them reach you via their preferred channels with our easy-to-use and cost-effective contact center software.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

HoduCC videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to HoduCC and Jira Service Desk)

HoduCC

Jira Service Desk

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HoduCC and Jira Service Desk

HoduCC Reviews

Best Call Center Software: The Complete List (2020 Update)
HoduCC is a FreeSWITCH based call center product, which offers contact center software solutions suited to all the call centers. As a VoIP call center software provider, HoduSoft FreeSWITCH based call center product provides intelligent, quick and secure contact center solutions. HoduCC is designed to ensure user loyalty is built and customer expectations are exceeded.
Source: biz30.timedoctor.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing HoduCC and Jira Service Desk, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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